Keystone Staff

Wendy Johnstone, Founder and Operator

B.P.H.E., P.B.D. (Gerontology), M.A. (Gerontology)


With a Master’s Degree in Gerontology and close to 20 years experience working with family caregivers and seniors, Wendy is well-equipped and passionate about helping others make informed decisions while they deal with a crisis or navigate transitions associated with the aging process.

Wendy is passionate about supporting caregivers and seniors in making informed decisions about their future care.  Wendy is known to be chatty or garrulous as described by a beloved 90 year old client.  She often waves her arms about as she is easily excitable when talking shop.  Wendy loves to write, almost as much as she likes to talk.  You can find all of her columns and blogs here or follow her on Facebook.  For five years, her local column in the Comox Valley Record – The Sandwich Generation – provides advice and education for caregivers and seniors in managing age-related issues and challenges.  Wendy also writes for other BC based magazines including  North Island Compass and Inspired Senior Living.

Wendy gives back to her community through a number of contributions. She provides local community presentations and facilitates many seminars with various organizations including Comox Valley Senior Peer Counseling, North Island Elder College, Save Our Seniors, Abbeyfield Comox Valley, Comox Recreation Centre, Evergreen Seniors, Comox Seniors Association, Berwick Comox Valley and the Retired Teachers Association.

Wendy also believes in sharing her personal, educational and work experiences with others. She currently volunteers her time to provide opportunities for North Island College Health and Human Service students for Practice Placement.  Wendy also provides career advice to students interested in working with seniors through Job Options BC.

When Wendy isn’t talking or writing, she enjoys playing just about any sport, with squash being her numero uno love.  She also love to sneak in a good book or amble in the forest with her goofy dog.  She is also a sucker for a good mystery or  tear-jerker movie.  Originally from Toronto, Wendy traded her urban lifestyle (but hasn’t quite adopted Island time yet!) and moved to the Comox Valley in 2004.  She is blessed to have an uber bouncy, smiley, active, kind and creative 9 year old daughter.

Carmen Costantino, BA

Carmen-CostantinoCarmen grew up in Edmonton, Alberta and thought she would never leave. In 2000, she graduated with a BA in Recreation and Leisure Studies from the University of Alberta and quickly settled into life as an adult by getting a great job as a Recreational Therapist working with youth. In 2008 it all changed, Carmen and her husband took the plunge to live out a dream and move their family to the Comox Valley on Vancouver Island, BC and become islanders.

After years of being a mom, Carmen re-entered the work force and joined Keystone Eldercare Solutions in 2014 and has never looked back.

Carmen keeps Keystone Eldercare Solutions and specifically, Wendy, running like a well-oiled machine.  Clients sing her praises for her friendly voice on the other end and her quick responses to requests, phone calls and emails.   Carmen also manages Keystone’s newsletter, blog and social media sites. When she takes off her “Wendy’s Jill of All Trades” hat, she is busy exploring the island with her two sons and husband, volunteering in the community and riding her bike up and down the Comox Valley.


Francine van der Schoot, BSW

Francine is a long time resident of the Comox Valley, having lived here off and on for over 35 years.  She’s originally from England, of British, Dutch and Indonesian heritage.  Graduating from the University of Victoria with a B.S.W. and holding several certificates and diplomas in different therapy modalities, Francine has worked with a variety of clientele. For many years Francine worked with children, youth and their families as a mental health therapist and has maintained a private practise as well.  Additionally, she has worked as a hospice grief counsellor and has started and run different programs throughout the Valley.

She has two adult sons, and four grandchildren.  She loves to travel, play tennis, hike, cook, read and be on the water. For several years Francine had the privilege of looking after her elderly mother at home and learned a great deal about not only the needs of the elderly, but how services work and are provided.





Helpful Videos

Watch for the Signs

Caregiver Consultations: How We Help Frail Elderly Parents

Long Distance Caregiving

“You are amazing! What I tried to do in 2 months, you did in 1 week. You’ve helped us navigate the system, made sense of Mom’s disease, and gave back her independence and control. Thank you for making such a difference in Mom’s life and giving us, her family, complete peace of mind.”

– Mike G., Nanaimo, BC